Device Repair!

We believe in a transparent repair process. If you’re not sure what’s wrong with your device, we’ll diagnose it for free.

Free Diagnostics, 90-Days Warranty, Quick Repair Turnaround

Laptop Tablet MacBook Repair
Mark Edwards

I want to share a very positive experience for these guys at Jackson Square. Same day screen repair on one iPhone, a battery replacement on another and the third phone was declared dead motherboard, but they really went the extra mile to try two different batteries (because I thought that was the problem), then they even tried a different power adapter. Rare to see such great service. I will be using them again for sure!

Shannon Brydon

I am more than satisfied with the service I received at Direct Cell. As it turned out my phone did not have a standard problem. They worked on my phone until the problem was diagnosed, finally, and they repaired it. When it still didn’t work they rediagnosed the problem and fixed the issue without question. All of this for the original fee of just changing the charging port. They were very professional, and also did not try and upsell me on things that I didn’t need, for example a new battery.
I definitely recommend using direct cell, and I will use them again for any issues I have going forward. In my opinion, they definitely deserve a five-star rating.

Annette Infurnari

Peter, was so helpful and went above and beyond helping me retrieve data from my daughter’s iPhone
at no charge! Two days ago it stopped charging, thought it was needing a new battery, we went there had a new one installed in 20 min for $60. Unfortunately, it wasn’t the battery, we went back yesterday thinking it was the charging port. After trying 2 different ones, it was not that, again no charge for the help given! These people are amazing, I will never go anywhere else for my cell phones, tablets and computer purchases or repairs!

Brian Munroe

These guys are great! I dropped my iPhone and cracked the display. I went in the next day and spoke with Veejay. He said it would be fixed in a couple of hours and at a very reasonable price. They had it done quickly and good quality work. 3 month warranty on their work.

Thanks guys! I really appreciate your effort. I’d recommend them highly.

Jamie Hyne

Fantastic service!!! Had an issue with my cell phone and he informed me of the price and it was fixed immediately with the quoted price amount, was very detailed what my issue was. I would definitely go back again, plus he also sells phones and accessories. Very easy to get to his location – off 406 highway and you are there, plus it is curb entrance door so I was not entering into a mall. Have already informed my friends, Thank you for the Excellent Service !

4.8/5

Average Customer Rating

What Our Customers Have to Say About Our Repair Services

Frequently
Asked
Questions

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We pride ourselves on an express repair service. Common devices can be repaired in-store within 25 minutes.

All of our repairs are backed with our 90-day, hassle-free warranty.

Appointments are not necessary. You can walk-in to any one of our locations.

Absolutely, You should not attempt to turn on the phone because that could cause a serious short circuit. We have a better chance of repairing the phone the sooner it reaches us.

Depending on the extent of the damage, water damage restoration usually takes between 24 and 72 hours to complete. However, this estimate may vary depending on the extent of the damage to the logic board and other components.

We recommend yes you do and we can do it for a small fee. During most common repairs, your data will remain safe. However, we leave the decision up to our customers.

Frequently asked questions

How long does a repair take?

We pride ourselves on an express repair service. Common devices can be repaired in-store within 25 minutes.

Do you offer a repair warranty?

All of our repairs are backed with our 90-day, hassle-free warranty. 

Do I need to schedule an appointment for repairs?

Appointments are not necessary. You can walk-in to any one of our locations.

Do you offer water damage repair?

Absolutely, You should not attempt to turn on the phone because that could cause a serious short circuit. We have a better chance of repairing the phone the sooner it reaches us.

How long does it take to repair a water device?

Depending on the extent of the damage, water damage restoration usually takes between 24 and 72 hours to complete. However, this estimate may vary depending on the extent of the damage to the logic board and other components.

Do I need to backup my device before bringing it in for repair?

We recommend yes you do and we can do it for a small fee. During most common repairs, your data will remain safe. However, we leave the decision up to our customers.